CLIENT TESTIMONIALS

 

Don't just take our word for it… 

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ZOGGS INTERNATIONAL

 

SUPPORTED CLIENT WITH: 

  • MARKETPLACE STRATEGY

  • MARKETPLACE PREPERATION

'Rich Insight and their team helped Zoggs to build a marketplace strategy both for the domestic markets and international. Zoggs are coming up to working with Rich Insight for nearly a year now and he was able to provide a strategy to help us take back ownership of the key online marketplaces. With advice and training provided to various areas of the business, they were able to get everything in place from a strategic and operational stand point to enable Zoggs to then manage the project from within the business, whilst Rich Insight is still able to advise with ongoing strategy.
 
It’s been a journey that was important to get all stakeholders on board and am glad to say this has been achieved by Rich and the team. Very easy to work with and flexible. Great job.'

Vijay Kanda, Marketplace Manager, Zoggs International.

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LOOK FABULOUS FOREVER

 

SUPPORTED CLIENT WITH: 

  • GROWTH ACCELERATION

  • BUSINESS PLANNING AND STRATEGY 

'Richard worked with us at a critical juncture for our business. We had been growing steadily but we needed to take a more strategic approach to ensure that we continued to be successful. Richard facilitated the process whereby we explored all elements of the business and then set realistic but demanding targets for each of them in the short, medium and long term. These saw the business grow by 1900% over the last 3 years.

One of the best decisions we made at Richard's suggestion was to seek extra investment using our SEIS (Seed Enterprise Investment Scheme). We had already taken some money via this route but we just had time to take a further £110,000 before the deadline closed. Richard encouraged us to look for 4 investors who could add their own knowledge, skills and expertise to our business in the form of a Super Advisory Board. This we actioned and the SAB has been a fantastic resource for Look Fabulous Forever and has really helped us to grow more quickly.'

Tricia Cusden, Founder and CEO, Look Fabulous Forever.

 
 
 

BLACK.CO.UK

 

SUPPORTED CLIENT WITH:

  • WEBSITE REPLATFORMING

  • DIGITAL MARKETING STRATEGY

'We started working with Rich Insight in August 2015 initially to help plan and implement PPC and re-marketing campaigns for our peak Q4 period. While working them on this project it was clear that the team had both fantastic digital knowledge and practical experience of running and implementing campaigns for retail brands.

In February 2016 Rich Insight began the project to re-platform our website from a bespoke Cold Fusion solution. Following an in depth audit of the brand and our in-house resources, they recommended the Shopify e-commerce platform as the most appropriate option. The new website went live in July 2016 and during our peak trading period of Nov-Jan online revenue increased by 37%, transactions by 61% and conversion rate by 42%.

Working with Rich Insight on both these projects was an absolute pleasure, with everything delivered on time and within budget they more than exceeded our expectations.'

Toby Logue, MD, Black.co.uk

 
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RHINO SPORT & LEISURE

 

SUPPORTED CLIENT WITH: 

  • BRAND IDENTITY AND GUIDELINES 

  • ASSET MANAGEMENT AND CORPORATE COMMUNICATIONS 

  • STRATEGY AND DELIVERY OF DIRECT ONLINE CHANNEL 

‘We have worked with Rich Insight for over a year now. It has been great to have their support unravelling the world of digital, helping us create digital future strategy on the new direct side of our business and work creatively with us to develop this exciting channel.  They offer an unusual mix of commercial, sales, brand, marketing and digital skills, which makes it a brilliant fit for a business like ours, where there are various stakeholders to bring on the journey with us, so they can talk in a language that works for all. They are great to work with and I would highly recommend.’

Reg Clark, CEO, Rhino Sport & Leisure

 
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QUIET REBELLION

 
 

SUPPORTED CLIENT WITH: 

  • WHOLESALE PREPARATION & STRATEGY

  • MARKETPLACE PREPARATION & STRATEGY

  • BRAND IDENTITY AND MESSAGING 

  • BUSINESS PLANNING AND STRATEGY 

'Rich has proved extremely insightful and helpful for us through a series of consulting sessions. He used his wealth of personal retail and start-up experience to steer and shape our growth plans. In particular, Rich supported us strategically as we designed our wholesale and marketplaces proposition to complement our existing business model. His expert knowledge in these areas was invaluable. We’d thoroughly recommend!'

Alex Miles, CEO & Co-founder, Quiet Rebellion

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NVM PRIVATE EQUITY

 

SUPPORTED CLIENT WITH: 

  • COMMERCIAL DUE DILIGENCE FOR MARKETPLACE INVESTMENT

  • COMMERCIAL & TECHNICAL MARKET REVIEW

‘We worked with Rich Insight on an investment opportunity in the marketplace space, to help understand the market, technological landscape and support with the commercial due diligence. We found their mix of multi-channel, commercial and technical knowledge and experience extremely valuable to our ultimate investment decision. We found them very efficient, insightful and comprehensive in their approach and would definitely recommend them as a consultancy partner.’

Charles Winward, Investment Director, NVM Private Equity