Multichannel retail strategy

At Rich Insight we pride ourselves in having built and delivered successful multichannel retail strategies for some of the most exciting UK luxury and high-street brands. From customer contact strategies and CRM programmes to rebuilding a channel mix from the bottom-up, Online or offline, in the UK or abroad.

From our experience, great expense and time often goes into the creation of a 150+ page strategy document only to be left in a bottom drawer gathering very expensive dust as it is either unrealistic, too theoretical or simply undeliverable within the retailer's current constraints.

We only recruit people into Rich Insight that have proven themselves on the 'shop-floor' and are true experts in their field giving you the best combination of both strategic insight and getting our sleeves rolled up.


Marketplace Strategy

Marketplaces are increasingly popular with consumers and fast becoming an essential sales channel for brands who want to gain market share, attract new audiences and access global markets.

However, a lack of strategy or internal resource can often prevent brands from taking full advantage of this growing channel. 

Rich Insight’s team of experienced marketplace experts can provide you with a proven path to success on marketplace platforms, find out more here.