About Us

The founding members were tired of working in environments where poor sales processes and deals lead to impossible service situations.

Completely by accident, the Agency was born when a growing amount of clients contacted the founders independently, seeking support and advice, while they were working at other companies. The agency was born before it had a website, team or process!

We have grown organically ever since. Humbled by client praise, and always striving to improve what we do, our goal is delivering value, nothing more and nothing less.

Our agency is our team of passionate intelligent hard working individuals, who coming together, make a collective of knowledge and delivery.

We sincerely care about making a positive difference. We always will.

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Our team

Our team is your team.

Working as an extension of your team, some key faces and roles are below. Our wider team of +30 cannot all be here, but we hope you come to know them soon!

Matthew Ferguson

Managing Director

I am a Co-founder and lead the strategy and strategic partnerships, working closely with clients from day one onwards.

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I love marketplaces because they are...

A great equaliser for sellers when done right

Maciej Wiankowski

Director of Campaign Management

I am a Co-founder and run all things product data, utilising my significant channel experience on both the brand and service sides.

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I love marketplaces because they are...

Great to show results from our work

Richard Hurtley

Commercial Director

I am a Co-founder and leading the sales and consulting functions.

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I love marketplaces because they are...

Unlocking new customers in new markets

Chris Denham

Performance Director

I lead performance at Rich Insight, which includes PPC, brand content and growth, with over 15 years in ecommerce performance roles.

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I love marketplaces because they are...

Helping to grow seller trust & awareness

Alex Goodacre

PPC Manager

I am here to improve sales and ROI through ads, with over 10 years ecommerce experience, specialising in Amazon Advertising.

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I love marketplaces because they are...

Demanding a diverse range of skills

David Mendes

Data Scientist

I use my knowledge of data to create valuable insights through reports that we create for our clients.

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I love marketplaces because they are...

Gives you the ability to shop efficiently from the comfort of your home

Gabriella Ferguson

Account Strategist

I provide analysis on marketplaces to improve performance and assist with growth planning for current and new sites.

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I love marketplaces because they are...

Constantly changing and evolving

Ramin Torabi

PPC Manager

I use data to help inform the direction of our clients, leveraging my experience running ecommerce and marketplace sites previously.

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I love marketplaces because they are...

A trusted and secure bridge for buyers and sellers

Humza Malik

Marketplaces Operations Manager

Over a decade in Ecommerce. I Streamline clients processes to make way for smoother operations and explore growth opportunities without the use of advertisements.

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I love marketplaces because they are...

They provide a level playing field to smaller and bigger brands

Alina Costa Alves

Data Operations Manager

I manage, train and support our data team ensuring deadlines are met and work is at a high standard.

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I love marketplaces because they are...

Changing rapidly which keeps me on my toes

Joey Rodrigues

Quality Control Manager

I quality check all of the data work to ensure it is right for any given global marketplace.

I love marketplaces because they are...

A platform that delivers to all

Yara Cerpas

Quality Controller

I make sure all marketplace optimisation is completed according to site standards and client's expectations, helping drive accuracy and efficiency.

I love marketplaces because they are...

Providing convenience to sellers & buyers

Aleksandra Buzhylova

Sales & Consulting Executive

I am here to unveil market opportunities through consulting projects and guide clients' sales journey.

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I love marketplaces because they are...

I love marketplaces because they are like digital bazaars where creativity meets convenience

Vladymyr Fedorchenko

Campaign Manager

I manage all aspects of your inventory, implementing strategies to achieve maximum outcomes for your products.

I love marketplaces because they are...

A pathway for progression and evolution, offering a dynamic platform for continuous growth and adaptation.

Want to make the most of your global marketplace opportunities?

Discover what Rich Insight can do for you.

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